A current, unrestricted Australian driver's licence is all you need for our 8- and 12-seat vans they're all under 4.5 tonnes, so no light-rigid licence is required. Overseas visitors can drive on a valid licence from their home country; if it isn't in English, bring an International Driving Permit or a certified translation.

Every van comes fitted with an e-tag, so you can use Sydney's toll roads without stopping. Tolls are recorded during your hire and invoiced at cost afterwards we don't add an administration fee on top.

For international arrivals we meet you in the T1 arrivals hall with a name board. For domestic flights it's the designated pickup area at T2 or T3. We track your flight number, so if you're delayed or land early we adjust automatically waiting time is included.

Standard hires include generous daily kilometres for travel within New South Wales, which covers the vast majority of trips. Heading further afield interstate or into regional areas is usually fine, but tell us your plans first so we can check the vehicle is suitable and confirm any extra kilometre allowance.

Plans change and we get it. Amend or cancel free of charge up to 48 hours before your pickup time. Inside 48 hours a small fee may apply, and we'll always try to move your dates rather than charge you for a trip you didn't take.

We accept Visa, Mastercard, American Express, and direct electronic bank transfers. A deposit secures your booking, with the balance settled before or upon vehicle collection. Account customers can also arrange monthly invoicing.

Drivers need to be at least 21 with a minimum of 12 months' driving experience. P-platers are welcome on most vehicles, though a young-driver surcharge and a higher insurance excess may apply. Just let us know when you enquire and we'll confirm before you book.

Yes. We supply baby capsules, forward-facing seats and boosters that meet Australian Standard AS/NZS 1754, professionally fitted before you collect the van. Please request them when you enquire so we can reserve the right restraint for your child's age and size.

Unless otherwise agreed in writing, the standard vehicle pickup and handover location for DJ Transport & Rentals is Wentworthville NSW 2145. The exact pickup address and handover instructions will be provided to the customer after the booking is confirmed. Customers must arrive at the agreed pickup time. If you are running late, please contact us as soon as possible on 0411 681 788 or 0484 582 476. Alternative pickup, delivery or return locations may be available by prior arrangement and may incur an additional fee depending on the distance and booking requirements.

Your quote covers comprehensive insurance, 24/7 roadside assistance, unlimited drivers on the one booking, and a full tank to start. Tolls, fuel and any optional extras such as child seats are the only additional costs.

Yes, you can register additional drivers on your booking at no extra administrative charge. All drivers simply need to present a valid driver's licence and meet our standard age requirements prior to vehicle handover.