Website: djtransportrentals.com.au
Quick Bookings: 0411 681 788 / 0484 582 476
By making a booking or hiring a vehicle from DJ Transport & Rentals, the hirer agrees to the following Terms and Conditions.
A $50 booking reservation fee is required to secure your vehicle and booking dates.
The $50 reservation fee is not an additional charge. It will be deducted from the total vehicle hire/rental fee payable by the customer.
For example, if the total hire fee is $500 and you have already paid the $50 reservation fee, the remaining hire amount will be $450.
A vehicle is not considered fully reserved until the required booking reservation fee has been received and the booking has been confirmed by DJ Transport & Rentals.
If you cancel your booking more than 24 hours before the scheduled pickup time, the $50 reservation fee will be fully refundable.
If you cancel within 24 hours of the scheduled pickup time, the $50 reservation fee will be non-refundable because the vehicle has been reserved and unavailable for other bookings.
If DJ Transport & Rentals is unable to provide the booked vehicle and a suitable alternative cannot be agreed upon, any reservation fee or rental amount already paid for the unavailable booking will be refunded.
A $400 refundable security bond is required for vehicle hire unless otherwise agreed in writing.
The bond is separate from the rental charge.
The bond will be fully refunded after the vehicle has been returned and reasonably inspected, provided there are no outstanding amounts relating to the hire.
Where applicable, reasonable amounts may be deducted from the bond for:
Any remaining bond balance will be refunded as soon as reasonably practicable after the vehicle has been inspected and outstanding charges have been determined.
If a toll or other customer responsibility is notified to DJ Transport & Rentals after the bond has already been refunded, the hirer remains responsible for that amount and may be invoiced separately.
DJ Transport & Rentals offers two kilometre packages.
The customer receives an allowance of 200 kilometres per rental day.
For example:
Any distance travelled above the total included kilometre allowance will be charged at:
$0.25 per additional kilometre.
The total kilometres are calculated using the vehicle's odometer at pickup and return.
Customers may select an Unlimited Kilometre package where offered.
The rental price for unlimited kilometres will be confirmed before the booking is finalised.
“Unlimited kilometres” means there is no per-kilometre charge for ordinary permitted use during the agreed rental period. All other Terms and Conditions continue to apply.
The applicable daily, weekly or agreed rental rate will be confirmed before the booking is accepted.
Any mandatory charges applicable to the booking will be disclosed to the customer before the rental is confirmed.
The $50 reservation fee forms part of the total rental price and is not added on top of the agreed rental price.
The vehicle may only be driven by a driver who:
The hirer must not allow an unauthorised, unlicensed, suspended or disqualified driver to operate the vehicle.
International licence holders may be required to provide their overseas licence together with an International Driving Permit or an acceptable English translation where required by Australian law.
DJ Transport & Rentals may request identification and licence documents before handing over the vehicle.
Unless otherwise agreed in writing, the standard vehicle pickup and handover location for DJ Transport & Rentals is:
Wentworthville NSW 2145
The exact pickup address and handover instructions will be provided to the customer after the booking is confirmed.
Customers must arrive at the agreed pickup time. If you are running late, please contact us as soon as possible on 0411 681 788 or 0484 582 476.
Alternative pickup, delivery or return locations may be available by prior arrangement and may incur an additional fee depending on the distance and booking requirements.
Customers are encouraged to inspect the vehicle before departure.
Any existing scratches, dents, marks or other visible damage should be recorded before the vehicle is driven away.
DJ Transport & Rentals may photograph or video the vehicle at pickup and return to record its condition.
The hirer may also take their own photographs or videos.
The vehicle must be returned:
If you expect to return the vehicle late, you should contact DJ Transport & Rentals as soon as possible.
Unauthorised late returns may result in additional rental charges based on the applicable hire rate. Any applicable late-return charges will be communicated reasonably and will reflect the additional period of use.
The vehicle must normally be returned with the same fuel level as recorded at pickup unless another arrangement has been agreed.
If the vehicle is returned with less fuel, the reasonable cost of replacing the missing fuel may be deducted from the bond or invoiced to the hirer.
Customers must use the correct fuel type for the vehicle.
Damage caused by knowingly or negligently filling the vehicle with the incorrect fuel may be the responsibility of the hirer.
All tolls incurred while the vehicle is in the customer's possession are the responsibility of the hirer.
Applicable toll charges may be:
Only tolls attributable to the customer's rental period will be charged to the customer.
The hirer is responsible for parking infringements, speeding offences, traffic infringements and other offences arising from their use of the vehicle.
Where legally required, DJ Transport & Rentals may provide the relevant authority with the hirer's details so that an infringement can be transferred or nominated to the responsible driver.
The customer remains responsible for infringements relating to their rental period even if the notice is received after the vehicle has been returned.
If the vehicle is involved in an accident, the hirer must:
The hirer must not abandon the vehicle without first contacting DJ Transport & Rentals unless an emergency makes this impossible.
The customer's financial responsibility for accidental damage, insurance excess or other damage-related costs will depend on the circumstances, insurance arrangements and the rental agreement applicable to the booking. Any applicable insurance excess or important exclusions should be disclosed before the vehicle is handed over.
Nothing in these Terms removes any rights available to the customer under Australian Consumer Law.
If the vehicle develops a mechanical problem, warning light, puncture or other significant issue, the customer should contact DJ Transport & Rentals as soon as possible.
Except in an emergency, the hirer should not authorise major repairs to the vehicle without prior approval.
Customers will not be held responsible for mechanical failure caused by normal wear and tear or a pre-existing defect that was not caused by the hirer's misuse or negligence.
The vehicle must not be:
The hirer must comply with Australian road rules at all times.
Smoking and vaping inside the rental vehicle are not permitted unless DJ Transport & Rentals has expressly agreed otherwise.
Vehicles should be returned in a reasonably clean condition.
Normal everyday cleaning is not charged to the customer. However, where additional professional cleaning is reasonably required because of excessive dirt, stains, smoke, spills, rubbish or similar contamination caused during the rental, the reasonable cleaning cost may be charged.
All keys, remote controls and accessories provided with the vehicle must be returned.
The hirer may be responsible for the reasonable replacement or repair cost of keys, remotes or accessories lost or damaged during the rental period.
Customers are responsible for removing their belongings when returning the vehicle.
DJ Transport & Rentals will take reasonable care of any lost property found in a returned vehicle but cannot guarantee the recovery of items left behind.
Customers wishing to extend their rental must contact DJ Transport & Rentals before the original return time.
An extension is subject to vehicle availability and confirmation from DJ Transport & Rentals.
Additional rental charges will apply for the extended period at the rate agreed with the customer.
Keeping the vehicle beyond the agreed rental period without contacting DJ Transport & Rentals may constitute an unauthorised extension of the hire.
During the hire period, the customer must take reasonable care of the vehicle.
This includes:
Nothing in these Terms and Conditions is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
Where Australian Consumer Law provides the customer with rights or remedies that conflict with these Terms, those statutory rights and remedies will apply.
Any material changes to the rental price, dates, vehicle, kilometre package or other important booking terms must be agreed between the customer and DJ Transport & Rentals.
The booking confirmation together with these Terms and Conditions forms part of the rental agreement.
By paying the reservation fee, confirming the booking, signing a rental agreement or taking possession of the vehicle, the hirer confirms that they have been given an opportunity to read and understand these Terms and Conditions.
The customer should contact DJ Transport & Rentals before booking if they require clarification regarding any condition.
For bookings, availability and questions:
DJ Transport & Rentals
Phone: 0411 681 788 / 0484 582 476
Website: djtransportrentals.com.au
$50 reserves your vehicle and is deducted from your rental price — it is not an additional fee.